Adobe CS3 - Worst . Installer . Ever
I gotta say, Adobe dropped the ball with their new installer for CS3. Past installs of Photoshop or Macromedia products have usually been pretty painless, but Adobe decided to go with a new company for their CS3 installers with disastrous results. My first attempt at installing the CS3 Web Standard package went like this: After requiring me to close pretty much every application I own, it took about an hour to install (for about 2 gigs of files). Then it informed me that there was a problem installing 'shared components' and told me that I would have to reinstall. A quick check of AdobeForums.com revealed over 300 messages on the topic. Apparently the installer has some problems if you had the CS3 beta installed (which I didn't - though I did have the Flash 9 Alpha preview) or with the Flash Plugin itself. I decided to play it safe and try a number of suggestions. First I uninstalled CS3. This took over an hour. You know an installation is going to take long when the progress bar measures your progress out to two decimal places. Then I uninstalled the Flash 9 Alpha, Flash 7 mx, the Flash Plugin (using adobe's uninstaller). I ran adobe's CS3Clean program at level 2 (which corrupted my registry but thankfully my computer recovered). I also removed some Color profiles which someone mentioned could cause a problem for the installer. Finally I attempted to install CS3 again, but this time just Flash CS3. Somehow this wasn't any quicker and still ended up taking about an hour. But it installed successfully. This morning I installed Dreamweaver CS3 which is the only other app in the suite which I might use. All in all I would say I probably wasted 5-6 hours messing with it. I haven't heard any complaints about the Mac version of the installer (just that it's slow too), but I think the PC version is terrible enough that Adobe should look elsewhere for their next version. In fact, I would say it's bad enough that they should issue a patch to anyone that buys it to fix their crappy installer. Moral of the story - if you are going to install CS3 be sure to remove the flash 9 alpha and maybe the flash plugin before you even attempt it.
posted by David Wallin at 10:39 AM
7 Comments:
I agree, setup is far too slow. Installed the PS CS3 Trial, install and uninstall both took "forever". Have also been annoyed that it requires you to close the web browser.
Adobe can't be serious to replace their installers with such a crap.
I thought I was the only one with this problem, this is by FAR the worst installer ever. Fireworks is a 300MB application which takes 30-40 minutes to install. This is ridiculous. I am going back to Macromedia Fireworks 8.
Yes, it is absolutely terrible. I am here installing CS3 which would not go down until I removed the Dreamweaver trial, which I could not activate with my CS3 serial number. All that was annoying enough, but it is taking all day to do the uninstall of the expired trial of what is little more than a text editor! I canceled it the first time because it was sooooo slow, further prolonging my agony.
WTF. Are installers really hard to write?
I am at wit's end. I just received the trial DVD with Adobe CS3 Master Collection, it basically screwed up at the Flash bit. I am just unistalling the whole thing again (another hour and half).
Well done Adobe.
I find it absolutely ridiculous. I have a business to run and I once relied heavily on macromedia products. With Adobe's CS3 installer, I have to buy an extra machine and pay someone to come get this one to install CS3. Can anyone recommend similar alternatives to the Adobe suite? I'm looking to change companies and pull them from our approved vendors list. Maybe they'll hear the cries of the 5,000+ licenses we have/had in this company. There is really noexcuse for such ridiculous installation and uninstallation times.
by far the worst installation procedure I have ever seen. Indeed the previous Macromedia and Adobe installers were very easy.Now I'm waiting for 1 hour and half and is on 35% only. Didn't they (adobe I mean) tested the installers first before launch of the cs3 family?
I'm wondering why the few last years software make problems than solving. I mean windows vista, the .net platform, the actionscript 2 and 3 ,the w3c technologies and many other. Until 200-2002 all problems related to technology had been solved but how software companies sell their products without creating needs?
I suggest to go back one or two software generations back
Eggghhh... I accidentally installed the normal version instead of the corporate version... Last night the uninstall (prior to installing the wrong version AGAIN) took 2.5 hours on my Dual SATA 300 RAID 0, 3.4GHz Overclocked Core 2 Quad. Gimme a fscking break. Why should the UNinstall take longer by a HUGE degree?
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